Customer Services/Sales Advisor

At PF Jones we provide the best automotive products and services worldwide. We strive to offer our customers excellent service by exceeding expectations, whether its by talking a customer through their order, checking stock availability or delivering on-time.

You can become part of our family business by applying to be one of our Customer Service/Sales Advisers at our PF Jones depot based in Rugby.

Ideally you will already have some experience in customer service, but you can take advantage of our full training on our product range and computer systems. In this role, you will be multi-tasking on taking customer phone calls, replying to email enquiries as well as taking orders and processing orders - something different every day!

This role is also to provide back-office support for our team of external sales representatives who make sales visits to our trade customers. It will also include making outbound sales calls to existing & new trade customers to promote our product range and arrange sales visits.

We're continuously expanding our vehicle parts and services, family run establishment and need enthusiastic hard working individuals to join our Rugby branch. Ideally you will already have some experience in customer service but you can take advantage of our full training of our product range and computer systems. The role will involve helping customers with enquiries, taking & processing orders as well as liaising with other branches of PF Jones, suppliers and distributors.

• General customer services (mostly phone calls and emails but also face to face when needed)
• Liaising with other departments, branches and suppliers including raising purchase orders
• Processing and invoicing sales
• General administrative tasks, including working with databases and working with stock and assistance with warehouse duties as required.
• Driving Licence preferable as may be asked to do deliveries as holiday cover.
• Possible career progression for the right candidate.

Salary: Competitive

Expected hours: 39.5 per week: Monday to Friday

Benefits:

• Company pension
• Employee discount
• On-site parking