About the function:
Global Travel (GT) is one of the most multifaceted markets in which Diageo operates with over 1.9B consumers traveling internationally per year from all over the world. We are a diverse, pioneering and agile function, that has recently refreshed our ambition and strategy to ensure we emerge stronger from the pandemic to lead Spirits to become the most dynamic and fastest growing category in the sector.
With our market HQ in London we operate across 19 different countries and have over 29 different nationalities amongst our team. Our channels include duty free sales in travel retail through airport shops, border shops, on-board airplanes, cruises and international ferries.
We are on a mission to double the size of the Spirits Category in Global Travel (vs. pre-pandemic levels), double our luxury business (becoming the biggest in Diageo Globally), transform our Digital and E-Commerce capability and be the leading Diageo channel for retail activations.
Innovation is an inspiring part of the business which has and will continue to play a meaningful role in fueling business growth. The team combines consumer and shopper insight with, commercial acumen, strong project management skills and creative flair to deliver projects that cut across with supply chain, R&D, commercial, legal and marketing to deliver best in class product launches.
If you are looking for a challenge to further your understanding of different nationalities and markets whilst launching game changing innovations across a range of different brands globally then look no further.
You will be owning the Innovation agenda to help deliver the new Global Travel strategy. Whether it be launching the latest indulgent treat from Baileys or the next line extension from Johnnie Walker Blue Label you will bring a "GM approach" to launch groundbreaking innovation products to market.
The successful candidate will;
Inspire a team (2 x Innovation Commercialisation Managers) to create an industry leading innovation pipeline which is grounded in consumer, shopper and commercial insight. You will partner with Global Brand Teams and the Innovations Hubs in London, Singapore and New York to bring to market the biggest launches from our priority brands (JW, Baileys, The Singleton, Talisker, Tanqueray and Don Julio) as part of a globally aligned launch (same day as domestic).
Where you see opportunity spaces that the existing Innovation pipelines don't satisfy, partner with GBT's and Innovation Hubs to conceptualise and launch of GT Exclusive products to appeal to key shopper groups and drive value creation for Diageo and our key customers.
Lead the performance management of the projects once they are launched to improve their impact on our business, making interventions when needed and ensure we deliver our AOP.
Functionally, you will apply powerful insights (Customer, Shopper, Consumer) to create an advantage against our competitors, develop strategies and plans (Commercial and Marketing) that beat the competition and
Inspire and engage others to deliver breakthroughs and strong execution.
An understanding of how to win in Luxury is preferred
Win through execution, lead bold execution in a fast evolving world.
Act like an owner of Diageo by holding self and others to account for highest standards. Inject a desire to win and unlock capacity to decide and act quickly. You will be someone who scans the environment constantly and adapt plans with pace.
Inspire through purpose, Encourage teams to take results-oriented risks by building trust and respect through open and honest relationships. Lastly shape the future by setting context and empowering people to experiment and unlock opportunities for growth
The ideal candidate will have a proven track record of groundbreaking delivery in roles in Innovation & Marketing and/or Commercial. Experience in High end Spirits or the Luxury sector are preferred.
Have phenomenal examples of combining penetrating consumer/shopper/commercial insights with strong critical thinking and desire to deliver solutions that have overcome the challenges and realised opportunities that you have faced.
Commercially astute in driving the total performance of your part of our business. Proficient handling a P&L, have strong analytical skills and understand of the key drivers of a value chain.
Evidence of working comfortably in a highly ambiguous environment at pace, balancing multiple project is a major plus.
Those highly skilled in building and maintaining effective relationships both internally and externally, in person and remotely will prosper in this role.
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.